- Businesses hire AI for the busywork you already do.
- Every industry wants the same first three things.
- Automating your busywork is just step one.
- The real win is the work you couldn't do before.
- Start with busywork, then chase what's newly possible.
I got curious about something specific. When a business finally hires someone to run their AI, what do they actually expect to get? And who do they go looking for to do it?
Over a couple of days I combed through 200+ current AI job postings: around 243 roles across the major boards, roughly 130–150 genuinely about putting AI to work (the rest were AI-engineer jobs that tell you nothing about everyday business use). I read the titles, then the full descriptions, for the real work behind each one and the kind of person it was written to attract.
What businesses are paying AI to do
Stripped down, companies want AI to take over:
- Intake and triage: first-touch replies, sorting inbound, routing it where it goes.
- Drafting: proposals, scoping docs, content, social posts, emails.
- Follow-ups: the check-ins that slip when you get busy.
- Reporting: pulling the numbers together, summarizing the long documents.
- Documentation: "turn manual processes into documented, repeatable systems." That exact phrase, or a close cousin, showed up over and over.
Every one of those is busywork, the low-leverage stuff that eats a day without needing anyone's specific talent. Read enough of these ads and the same person keeps getting described. Someone practical who can look at how your work actually flows, spot the parts that repeat, and wire your everyday tools together (a model like ChatGPT or Claude, an automation layer like Make or Zapier, whatever CRM you already run) so those parts move on their own. And, just as much, someone who knows which pieces should stay human.
One ops ad said it straight. The job was to "automate what should be automated, and document what should remain human." Read past the buzzwords and that's the whole role: get the busywork off the plate so people's hours go to the work that actually needs them.
The surprise: the demand is horizontal
I expected industry-specific roles: a "restaurant AI person," a "law-firm AI person." I mostly didn't find them. Search by industry and you get the same cross-industry job over and over, plus generic marketing work.
That's good news for you. The fundamentals don't change from one trade to the next. Clinic, studio, or trades company, the first three jobs are the same. Automate your operations into documented systems, wire your tools together, put AI on your marketing. What differs is the doing: which intake, which proposal, which follow-up, in your voice, for your customers.
Do just what those ads describe and you'd be ahead of most of your peers. But this is where I think the market is thinking too small.
Almost everyone is paving the cow path
In doing this research, I ran into a phrase I hadn't heard before, and it fit perfectly: paving the cow path. When you build a road, you can pave over the wandering trail the cows wore into the hill, or you can ask where the road should actually go. Paving the cow path is easier, and it leaves you with a faster version of a route nobody would design on purpose.
Read those ads closely and that's most of them. The proposal you write by hand? Have AI write it faster. The report you rebuild every Friday? Have AI rebuild it. The follow-up you forget? Have AI send it.
Handing that off is worth doing. It's the low-leverage busywork that should come off your plate, and it buys back real hours. But it only makes today a little cheaper. It doesn't ask the better question: now that this work is nearly free, what could you do that you never could before?
The bigger win is the work you couldn't do before
When a task stops being expensive, the real prize is the new thing that becomes possible once the constraint is gone.
- "Draft proposals faster" → "no lead goes cold." Faster drafting saves you time. The real gain is that every inquiry gets a tailored reply in minutes, including the ones you used to let sit for two days because you were slammed. Slow follow-up stops quietly costing you deals.
- "Summarize meetings" → "your business remembers everything." A summary is handy. The real gain is that every call becomes searchable memory your whole team can ask questions of, so "what did we promise that client in March?" takes ten seconds instead of an afternoon. You didn't have that before. Now you do.
- "Make a post" → "a content system." This is the one I see the sharpest operators chasing. One post is handy. The real gain is a system. Set up once, it turns a single idea into a steady stream of on-voice content across every channel, with you out of the loop. One-off output is the cow path. The system is the new road.
The first half of each buys back hours. The second half is something you couldn't do at your size a year ago, and the time you just bought back is what pays for it.
One consulting ad framed the whole job as: "what work should be performed by people versus by AI?" Sort that right and you don't just save time. You change what your business can do.
How to find your own "new ways"
Here's three questions to ask yourself:
- What do you not do today because it's too slow or expensive to bother? That's where new capabilities hide. The thing you'd love to do for every customer but can only afford for your top five? That's a candidate.
- If the slow part were nearly free, what would you do more of? Follow-up, personalization, research, content, knowledge capture. Pick the one where "more of it" would actually move your business.
- What does your business know that's trapped in people's heads or old email threads? Locked-up knowledge is the best raw material here, because AI is unusually good at making it searchable and usable.
Answer those honestly and you'll have two or three ideas that aren't on any job ad. Because they're yours.
Start with the boring part on purpose
Automate the busywork first. This is where AI earns its keep fastest, wins your team's trust, and gives you a visible result you can point to. It also frees up the hours you'll spend chasing the bigger idea. Prove it, then ask what's newly possible and go after one new capability at a time. Most businesses do step one and call it done. The room to grow is in step two.
One thing makes both halves work, and it's the same thing: your AI has to actually know your business. A faster proposal in a generic voice still reads generic, and a shiny "new capability" built on an AI that doesn't know your customers, your offers, or how you talk just scales the generic. Giving your AI that context is the unglamorous groundwork under all of it, and it's why Give Your AI a Brain is the first product I built.
FAQ
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Is automating my current workflow a waste of time, then?
No. It's the right first step. It buys back hours and builds momentum. Just don't stop there. Treat it as the foundation you build on.
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Do I need to hire an "AI person" like these job ads?
Most small businesses don't. The job ads are mostly larger companies and agencies. For a small business, the work is a handful of documented workflows plus the right tools wired together, closer to a project than a hire. (Build, buy, or wait covers how to decide.)
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Why 200+ ads and not "thousands"?
Because that's the honest number. The boards plateau at a couple hundred genuinely relevant postings; padding it with AI-engineer jobs would inflate the figure and stop being true. The real signal was strong enough without it.
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What's the single highest-leverage place to start?
Whichever boring, repetitive task you do most often and hate most. Automate that first, in your voice, and let the win earn you the room to go after the bigger ideas.
The job market is telling you what AI is worth right now: taking the work you already do off your plate. That's real, and it's a good start. Just don't let it set the ceiling. The businesses that win the next couple of years won't be the ones who paved the cow path fastest. They'll be the ones who used the hours they got back to build the road where it should go. Start by seeing where you stand, then give your AI enough of your business to do both halves well.
By William Smith